“Click-to-Cancel” Rule Overturned: Unsubscribing Just Got Harder
A US federal appeals court has dealt a blow to consumers struggling with unwanted subscriptions. The court recently struck down the Federal Trade Commission’s (FTC) “click-to-cancel” rule, a regulation designed to simplify the often-frustrating process of canceling online subscriptions.
Court Cites Procedural Issues in FTC Rule-Making
The court’s decision hinges on procedural grounds. They found that the FTC failed to adhere to proper procedures during the rule-making process, invalidating the “click-to-cancel” requirement. This ruling leaves consumers vulnerable to potentially complicated and confusing cancellation processes, which often involve hidden fees and arduous steps.
Impact on Consumers and Future of Subscription Cancellations
This decision is a setback for consumer advocates who have long pushed for easier subscription cancellations. With the “click-to-cancel” rule overturned, consumers may continue to face difficulties in ending unwanted subscriptions, despite increasing complaints about deceptive subscription practices. The future of simplified cancellation processes now remains uncertain, leaving many wondering what steps will be taken to address this ongoing issue.